Category: Blog

28 Aug 2026 What Makes a Good AI Knowledge Base? (It Has Two Readers) What makes a good AI knowledge base? Field lessons: write for two readers, give titles that travel, and let unanswered questions show you the gaps. 6 min read 7 Aug 2026 How Do AI Citations Work? (And Two Ways a Sources Line Can Mislead) A citation is a promise you can check. How AI citations work in plain English, two real ways our own Sources line misled — and the checks that keep it… 6 min read 31 Jul 2026 What Do AI “Guardrails” Actually Do? (A Story About Two Products That Never Existed) Our own AI assistant invented two products that don’t exist — links and all. Here’s what “guardrails” actually means, and why an honest “I’d rather not guess” is sometimes the… 6 min read 24 Jul 2026 What’s a Vector Store? (And Why Your Website’s Chatbot Needs One) A plain-English guide to vector stores: how AI chat can search your business documents by meaning — and answer customers from your content, with sources. 6 min read 23 Jul 2026 Your Website’s AI Assistant Is Growing Up: AnswerRails Heads for Public Launch AnswerRails is heading for public launch — answers grounded in your own content with citations, a rebuilt widget, and bot protection visitors never see. 3 min read 8 Oct 2025 Making Your Website Answer Back — Safely and Reliably From October 2025: why small-business websites hide their own answers, and how a WordPress plugin can match what customers ask to what you already wrote. 2 min read